77ab Privacy Policy

1 Introduction

Welcome to the 77ab Privacy Policy. 77ab ("we", "us", "our") is committed to protecting the personal data of every player who uses the 77ab platform at 77ab.xyz. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you have as a data subject.

This policy applies to all users of the 77ab platform, including visitors who browse the site without registering, registered players, and anyone who contacts our support team. By using the 77ab platform, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how 77ab handles your personal data, or if you wish to exercise any of your data rights, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 48 hours.

2 Data We Collect

77ab collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and in some cases from third-party payment providers. Below is a clear breakdown of the categories of data we collect.

Registration Data

When you create a 77ab account, we collect the information you provide during the registration process. This includes your full name, date of birth, email address, phone number, and any other details required to set up and verify your account.

Identity Verification Data

To comply with our obligations and to protect the security of the platform, we may ask you to submit identity verification documents. This can include a copy of a government-issued photo ID, proof of address, or proof of payment method. This data is handled with the highest level of care and is used solely for verification purposes.

Transaction Data

We collect records of all financial transactions on your account, including deposits, withdrawals, bonus claims, and bet history. This data is necessary for the operation of the platform and for compliance purposes.

Technical and Usage Data

When you use the 77ab platform, we automatically collect certain technical data, including your IP address, browser type, device type, operating system, and pages visited. This data helps us maintain platform security, diagnose technical issues, and improve the user experience.

3 How We Use Your Data

77ab uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this Privacy Policy. The main purposes for which we use your personal data are as follows:

• Account Management: To create, maintain, and manage your 77ab account, including processing your registration, verifying your identity, and keeping your account details up to date.
• Payment Processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, and any other supported payment methods. Transaction data is shared with payment providers only to the extent necessary to complete the transaction.
• Platform Security: To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities. We use automated systems and manual review processes to monitor account activity for suspicious patterns.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the 77ab support team.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including record-keeping requirements and responses to lawful requests from authorities.
• Platform Improvement: To analyse how players use the platform so we can improve the experience, fix bugs, and develop new features.
• Responsible Gaming: To monitor gaming activity and identify players who may be showing signs of problem gambling, so we can offer appropriate support and tools.

4 Legal Basis for Processing

77ab processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual Necessity: Processing that is necessary to fulfil our contract with you — for example, processing your deposits and withdrawals, managing your account, and settling your bets.
• Legal Obligation: Processing that is required to comply with applicable laws and regulations, including identity verification, record-keeping, and reporting obligations.
• Legitimate Interests: Processing that is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving the user experience, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent to process your data — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

77ab does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Providers

To process your deposits and withdrawals, we share the necessary transaction data with our payment partners, including bKash, Nagad, and Rocket. These providers process your data in accordance with their own privacy policies and are bound by strict data security obligations.

Game Providers

The games available on the 77ab platform are provided by licensed third-party game developers. These providers may receive limited technical data — such as a session token — to facilitate gameplay. They do not receive your full personal profile.

Legal and Regulatory Authorities

77ab may be required to share your personal data with law enforcement agencies, regulatory bodies, or other authorities where required by law or in response to a lawful request. We will only disclose the minimum data necessary to comply with such requests.

6 Cookies

77ab uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during your session, maintain your game state, and ensure that security features work correctly. You cannot opt out of essential cookies without affecting your ability to use the platform.

Preference Cookies

These cookies remember your settings and preferences — such as your preferred language or display settings — so you don't have to set them every time you visit.

Analytics Cookies

We use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised — it does not identify you personally. We use this information to improve the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform. For more details on how to manage cookies, refer to your browser's help documentation.

7 Data Security

77ab takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the 77ab platform is encrypted using 256-bit SSL/TLS encryption.
• Sensitive data, including payment information and identity documents, is stored in encrypted form on secured servers.
• Access to personal data within 77ab is restricted to staff who need it to perform their job functions, and all staff are bound by confidentiality obligations.
• Our systems are monitored 24/7 for suspicious activity, and we conduct regular security reviews and penetration testing.
• In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

8 Data Retention

77ab retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account Data: Retained for the duration of your account and for up to five years after account closure, as required for compliance and dispute resolution purposes.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
• Identity Documents: Retained for the duration of your account and for up to five years after closure, unless a longer period is required by law.
• Technical and Usage Data: Retained for up to 12 months, after which it is aggregated or deleted.
• Support Communications: Retained for up to three years from the date of the last communication.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion of your data by contacting our support team, subject to any legal obligations that require us to retain it.

9 Your Rights

As a data subject, you have a number of rights in relation to your personal data held by 77ab. We are committed to making it easy for you to exercise these rights. To submit a request, contact our support team at [email protected] and we will respond within 48 hours.